Our hotline for all cases is +43 664 2055557 or just write us at info (at) opbody.shop or use the live chat on the bottom left.
WHAT TO DO IF THE ORDER DOES NOT WORK?
Please pay attention to all mandatory fields!
- Input of personal data and address with house number
For the address we use an automatic address check. Enter everything in one piece without a comma, e.g. “münchen esterbergstraße 13 deutschland”. The address will appear directly below to click on.
- Select the desired payment method in the right column
- Acceptance of the general terms and conditions and cancellation policy in the right column
- Click on the button “BUY PAYMENT
Depending on the chosen payment method, the purchase is completed or you will be redirected to the payment provider to make the payment.
- Display order overview and you will receive an e-mail with all order details
Known obstacles that can make your purchase difficult
With this error message the automatic address recognition has probably not worked.
Click on “Address not found? CLICK HERE” and enter now your complete address in 4 fields.
Deactivate blocking extensions in your browser
Blocker extensions interfere with basic functions of any online shop EXTREM. These can go so far that contents can no longer be displayed, payment systems no longer work or an order cannot be completed at all. The following are typical extensions which are known for problems with online shops. The only help here is to deactivate them for our online shop:
- NoScript (http://www.google.at/search?q=noscript)
- AdBlocker (http://www.google.at/search?q=adblocker)
AdBlocker is an extension which basically prevents unwanted and annoying advertising. This extension will rather not affect your purchase. However, Adblocker can definitely block the display of help or additional information on the individual products.
Always use an up-to-date browser to surf the Internet – without exception!
Tip: Choose between the following three Internet programs to surf the Internet in a modern and multimedia way. Of course, there are other browsers that are also very suitable, such as Opera oder Safari (auf Mac).